Refund Policy
Refunds can only be given in the method originally used for purchase. If
the original method is not available, refunds may be transferred to a store
credit account, with approval of the Store Manager. A valid photo ID must
be present for all credit card refunds. All sales are FINAL the day after add/drop
each semester.
Course Materials
This includes, but is not limited to: textbooks, iclickers, access codes,
and course readers. These items, in resalable condition, may be refunded
with receipt only by the dates listed on the website.
Items purchased after this date are final. Online students must have their
returns post-marked by the final day of the return date. Shipping fees are
to be covered by the student. BJU Bookstore is not responsible for any
items lost or damaged in transit.
Open or used computer software and access codes are non-returnable.
Used books, and new books in original packaging, can be returned for full
purchase price before the return deadline. Any new books returned out of
their original packaging or no longer in 'new' condition will be refunded
at a used book value (subject to manager approval). Any 'new' condition
textbook rental returned with a rental sticker will be charged a 30%
restocking fee.
Any returns falling outside of the above stated returns policy are
INELIGIBLE for refunds, but may be sold back under the book buyback policy
(excluding rentals).