Leadership for Great Customer Service: Satisfied Employees, Satisfied Patients, Second Edition
| By: | Robert J. Cates,Thom A. Mayer |
| Publisher: | Health Administration Press |
| Print ISBN: | 9781567936421 |
| eText ISBN: | 9781567937022 |
| Edition: | 1 |
| Format: | Reflowable |
eBook Features
Instant Access
Purchase and read your book immediately
Read Offline
Access your eTextbook anytime and anywhere
Study Tools
Built-in study tools like highlights and more
Read Aloud
Listen and follow along as Bookshelf reads to you
Details
Table of Contents